ACTIONABLE
WEB ANALYTICS
The right data, the right interpretation, the right optimization—
will bring you incredible value for your marketing investment.
Virtually any business solution can be designed to dramatically
improve your most urgent needs.
Web analytics exists for one reason—to maximize your success.
Go for a 100% data-driven approach to everything you do—every
recommendation, every optimization—is driven by data and
industry-best practices.100% confidence means starting with
the right data.
No offense, but the pages of most websites are designed
for a HIPPO (Highest
Paid Person's
Opinion)
It's not just how 'nice' your dashboards look, but the result
that is shown and the action that has to be taken is most
important.
Most “Analysts” and Marketers think that their
job is to simply churn reports out and drop them over the
fence and that’s enough to create data driven cultures.
False.
Reporting is the act of providing data. Analysis is the
act of providing actionable information.
No company will succeed by having a army of report writers,
they will succeed by having a small group of “Analysis
Ninja’s ” who transform data into information.
If you get just data, reject it and reject the person who
gave it to you.
So
you should test, measure, optimize, test, measure, optimize,
test, etc.and learn to be
wrong, quickly.
There are numerous ways of testing:
- A/B testing
- Multivariate testing
- Surveys
- Behavioral Targeting
- Landing page tests
- Eye tracking
- Website performance tests
- Usability tests
SO?
I can help you defining your online goals, creating KPI's,
setting milestones and the right tools to monitor your success.
The choice which tool to use is yours, there's a lot of
choice: Google Analytics, Nedstat, Omniture, Webtrends,
OneStat and many more.
It all comes down to the 10/90
rule: f your budget is $100 then spend $10 on tools and
professional services to implement them, and spend $90 on
hiring people to analyze data you collect on your website.
The web is quite complex, you are going to access multiple
sources of data, you are going to have to do a lot of leg
work. Blood, sweat and tears. You don’t just need
tools for that (remember 85% of the data you get from any
tool, free or paid is essentially the same). You need people!
Hire the best people you can find, tools will never be
a limitation for them. You can hire me by clicking on the
'Contact' button above..